Terms of Service

Last updated: November 24, 2025

Zerocater Terms of Service

Welcome, and thank you for your interest in Zerocater, Inc. (“Zerocater,” “we,” “us,” or “our”) and our website at zerocater.com, along with our related websites, networks, applications, dashboards, and other services (collectively, the “Service”).

These Terms of Service (the “Terms”) are a legally binding contract between you and Zerocater regarding your access to and use of the Service.

BY CLICKING “I ACCEPT,” OR BY ACCESSING OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND OUR PRIVACY POLICY (TOGETHER, THE “AGREEMENT”). IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT USE THE SERVICE.

THESE TERMS CONTAIN AN ARBITRATION AGREEMENT AND CLASS ACTION WAIVER IN SECTION 20. EXCEPT AS PROVIDED THEREIN, DISPUTES BETWEEN YOU AND ZEROCATER WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION.

1. Description of the Service; Role of Zerocater and Vendors

1.1 Service Overview. Zerocater provides a technology platform and related services that help businesses search, plan, and order food, beverage, and catering services from third-party providers. Our Service enables our customers (“Customers”) to: design and manage food and catering programs; browse menus and offerings from restaurants, caterers, and other providers; place and manage orders for food, beverages, and related services (each, an “Order”); and provide ratings and feedback about those providers. The Service may be accessed via an online dashboard or other interfaces (collectively, the “Dashboard”).

1.2 Independent Vendors and Delivery Providers. Zerocater is not a restaurant, caterer, or food preparer. The third-party restaurants, caterers, and similar providers available through the Service (each, a “Vendor”) operate independently from Zerocater and are responsible for their own businesses, including compliance with all laws, regulations, and standards that apply to them. Depending on the arrangement and location, delivery may be performed by Vendors themselves or by other third-party providers of delivery services (“Delivery Providers”). Delivery Providers are also independent of Zerocater. We do not control Vendors or Delivery Providers and do not guarantee or warrant: the quality, safety, legality, or suitability of any food or beverages; the accuracy or completeness of menus, descriptions, allergen or nutritional information; or the actions or omissions of any Vendor or Delivery Provider.

1.3 Master Services Agreement. Some Customers may enter into a separate written agreement with Zerocater (e.g., for managed catering, subscriptions, or other custom programs) (each, a “Master Services Agreement” or “MSA”). If there is a conflict between these Terms and a MSA, these Terms will apply.

2. Eligibility

To use the Service, you represent and warrant that: (a) you are at least 18 years of age; (b) you have not previously been suspended or removed from the Service; and (c) your access to and use of the Service is in compliance with all applicable laws and regulations. If you are using the Service on behalf of a company or other entity, you represent and warrant that you have the authority to bind that entity to these Terms, and that “you” and “your” in these Terms refer to that entity.

3. Alcoholic Beverages

Where Zerocater facilitates orders that include alcoholic beverages, the following additional terms apply:

3.1 Legal Drinking Age. You may not order alcohol through the Service unless you and the intended recipient are at least 21 years of age. By placing an Order that includes alcohol, you represent and warrant that: you are at least 21; and the person receiving the alcohol is at least 21.

3.2 Verification and Refusals. The Vendor or Delivery Provider may require the recipient to present a valid, government-issued photo ID to verify age and may refuse delivery if: a valid ID is not provided; the recipient appears intoxicated; or delivery would otherwise violate applicable law. If delivery is refused for these reasons, you may be charged all or a portion of the Order total, consistent with the Vendor’s and/or Zerocater’s policies.

3.3 Consumption and Responsibility. You are solely responsible for the lawful use, service, and consumption of any alcoholic beverages obtained through the Service. Zerocater is not responsible for your or any third party’s consumption of alcohol or any related consequences.

3.4 Returns. To the extent permitted by law and applicable policies, if alcoholic beverages are spoiled, contaminated, or otherwise not consumable, you may contact customer support to request a refund or replacement, subject to Vendor and Zerocater policies.

4. Accounts and Registration

4.1 Account Creation. To access certain features of the Service, you must create an account. During registration, you may be asked to provide: your name, company name, and contact details; billing and payment information; and other information relevant to your use of the Service. You agree that the information you provide is accurate and will keep it up to date.

4.2 Authorized Users. If you create an account on behalf of a business, you may allow authorized individuals (e.g., employees) to use the Service under your account (“Authorized Users”). You are responsible for: all activity that occurs under your account, including actions by Authorized Users; and ensuring that all Authorized Users comply with these Terms and any applicable MSA.

4.3 Account Security. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. If you become aware of any unauthorized access or use of your account, you must promptly notify us at support@zerocater.com. We may require you to provide information to verify your identity.

5. Payments, Cancellations, Credits and Promotions

5.1 Fees and Charges. You agree to pay all amounts associated with each Order and your use of the Service, including: food, beverage, and service charges; delivery, setup, and other service fees; applicable taxes and gratuities; and any additional fees disclosed through the Service or in an applicable MSA. Prices, fees, and charges may vary by Vendor, location, order size, and time. We may update our pricing and fee structures from time to time.

5.2 Payment Authorization. By providing a payment method (e.g., credit card, ACH), you authorize Zerocater or our third-party payment processors to charge that payment method for all amounts incurred in connection with your Orders and use of the Service. You represent and warrant that you are authorized to use the payment method you provide.

5.3 Invoices and Payment Terms. Some Customers may be invoiced instead of paying at checkout. Invoices are due as stated on the invoice or as specified in a MSA. Late payments may result in: finance charges at the lesser of 1.5% per month or the maximum rate permitted by law; and/or suspension or termination of your access to the Service or acceptance of future Orders.

5.4 Cancellations, No-Shows, and Changes. Cancellation and change policies may differ by Vendor, order size, and lead time. Policies are generally displayed during checkout, in your MSA, or otherwise communicated to you. You agree to comply with applicable policies, which may include: fees or forfeitures for late cancellations; charges for no-shows or failure to receive delivery; and limitations on changes within a certain time window before the event or delivery. If you or your designee is not present at the designated delivery location or fails to pick up an Order, you may be charged all or part of the Order total.

5.5 Refunds. Except where otherwise required by law, payments made through the Service are generally non-refundable, unless explicitly stated otherwise in the Service, in a MSA, or in specific written communications from Zerocater. If you believe there is an error with an Order or charge, please contact support@zerocater.com promptly.

5.6 Credits, Promotions, and Rewards. From time to time, Zerocater may offer: promotional or courtesy credits; discounts, coupons, or other offers; or a loyalty or rewards program. Unless otherwise stated: credits and rewards have no cash value and are not transferable; credits, promotions, and rewards may expire, be limited, or be modified at our discretion; and if your account is closed or terminated, you may forfeit any unused credits, rewards, or similar benefits, subject to applicable law. Any specific terms accompanying a credit, promotion, or rewards program will supplement these Terms.

6. License and Permitted Use

6.1 Limited License. Subject to your compliance with these Terms, Zerocater grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service solely for legitimate business purposes.

6.2 Reservation of Rights. Except for the limited license granted above, no other rights or licenses are granted to you, by implication or otherwise. Zerocater and its licensors reserve all rights not expressly granted in these Terms.

7. User Content

7.1 User Content Generally. The Service may allow you and other users to upload, submit, post, or otherwise make available content, including ratings, reviews, comments, photos, and other materials (“User Content”). User Content may be visible to other users.

7.2 Your Responsibility. You are solely responsible for your User Content and for the consequences of posting or sharing it. You represent and warrant that: you own your User Content or have all necessary rights to post it; and your User Content does not infringe, misappropriate, or violate any third-party rights or any applicable law.

7.3 License to Zerocater. By submitting User Content, you grant Zerocater a worldwide, non-exclusive, royalty-free, fully-paid, transferable, and sublicensable license to host, store, reproduce, modify (for formatting or technical purposes), distribute, publicly display, and publicly perform your User Content in connection with operating, improving, and promoting the Service. Our use of personal information contained in User Content is subject to our Privacy Policy.

7.4 Ratings and Reviews. If you submit ratings or reviews of Vendors or Delivery Providers, you agree that: they are based on your genuine, firsthand experience; you do not have a conflict of interest or undisclosed affiliation with the subject of the review; and your ratings and reviews are honest and comply with these Terms. We may remove or decline to display any rating or review that we believe violates these Terms or harms the integrity of the review system.

7.5 Monitoring and Removal. Zerocater is not obligated to monitor User Content and does not endorse any User Content. We may, at our discretion, remove, edit, or refuse to display any User Content for any reason or no reason, without liability to you.

8. Prohibited Conduct

You agree not to do any of the following in connection with the Service:

use the Service for any unlawful purpose or in violation of any applicable law or regulation;
infringe or misappropriate the intellectual property or other rights of any person;
submit any User Content that is defamatory, obscene, harassing, hateful, discriminatory, deceptive, or otherwise objectionable;
impersonate any person or entity or misrepresent your affiliation with any person or entity;
access, search, scrape, or otherwise use any automated means (such as bots, spiders, or scrapers) to access the Service, except as permitted by a written agreement with Zerocater;
attempt to probe, scan, or test the vulnerability of the Service, or breach any security or authentication measures;
interfere with or disrupt the operation of the Service, including by introducing viruses, malware, or other harmful code;
send unsolicited or unauthorized advertising, promotional materials, or spam;
reverse engineer, decompile, or disassemble any portion of the Service, except where such restriction is prohibited by law;
sell, resell, license, or otherwise exploit the Service for any purpose not expressly permitted by these Terms; or
encourage or assist any third party in engaging in any of the above.

We may investigate and take appropriate legal action in response to violations of this Section 8.

9. Intellectual Property Ownership

The Service and all content, features, and functionality (including the “look and feel” of the Service, text, graphics, logos, icons, images, audio, video, software, and data) are owned by Zerocater or its licensors and are protected by intellectual property and other laws. You may not reproduce, distribute, modify, create derivative works based on, publicly display, publicly perform, republish, download, store, or transmit any part of the Service, except as permitted by these Terms or with Zerocater’s prior written consent.

10. Communications

By using the Service, you consent to receive communications from Zerocater, which may include emails, phone calls, and in-product notifications related to your account, Orders, and use of the Service. Some communications may be required (e.g., order confirmations, legal notices). If we offer optional marketing or promotional communications, you may opt out of those as described in the communication or in our Privacy Policy. Opting out of certain communications may impact your ability to use some features of the Service.

11. Legal Compliance and Disclosure

You agree to comply with all applicable laws and regulations in connection with your use of the Service. You acknowledge and agree that Zerocater may access, preserve, and disclose your information, including User Content, if required to do so by law or if we believe in good faith that such access, preservation, or disclosure is reasonably necessary to: comply with legal process; enforce these Terms; respond to claims regarding violations of third-party rights; or protect the rights, property, or safety of Zerocater, our users, or the public.

12. Privacy

Please review the Zerocater Privacy Policy, which describes how we collect, use, and disclose information about you and is incorporated into these Terms by reference. By using the Service, you agree to our collection, use, and disclosure of information as described in the Privacy Policy.

13. Exclusions and Limitations

Certain jurisdictions do not allow limitations on implied warranties or the exclusion or limitation of certain damages. To the extent such laws apply to you, some of the disclaimers and limitations in these Terms may not apply, and you may have additional rights. If you are a consumer, nothing in these Terms is intended to limit any non-waivable rights under consumer protection laws.

14. Disclaimers

THE SERVICE AND ALL CONTENT, MATERIALS, AND PRODUCTS AND SERVICES OBTAINED THROUGH THE SERVICE (INCLUDING FOOD AND BEVERAGE PRODUCTS PROVIDED BY VENDORS AND DELIVERY SERVICES PROVIDED BY DELIVERY PROVIDERS) ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZEROCATER DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

WITHOUT LIMITING THE FOREGOING, ZEROCATER MAKES NO WARRANTY OR REPRESENTATION THAT: THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE; ANY DEFECTS WILL BE CORRECTED; THE INFORMATION AVAILABLE THROUGH THE SERVICE (INCLUDING MENUS, PRICING, NUTRITIONAL OR ALLERGEN INFORMATION, OR DESCRIPTIONS) IS ACCURATE, COMPLETE, OR CURRENT; OR ANY PRODUCTS OR SERVICES PROVIDED BY VENDORS OR DELIVERY PROVIDERS WILL MEET YOUR EXPECTATIONS OR REQUIREMENTS.

ZEROCATER DOES NOT CONTROL OR SUPERVISE VENDORS OR DELIVERY PROVIDERS AND IS NOT RESPONSIBLE FOR THEIR ACTS, OMISSIONS, PRODUCTS, OR SERVICES. ZEROCATER DOES NOT ASSESS OR GUARANTEE THE QUALITY, SUITABILITY, LEGALITY, SAFETY OR ABILITY OF FOOD PROVIDERS, DELIVERERS OR OTHER THIRD-PARTY PROVIDERS. ZEROCATER RELIES UPON FOOD PROVIDERS TO PROVIDE ACCURATE CALORIC, ALLERGEN AND DIETARY INFORMATION AND GENERAL PRODUCT SAFETY. ZEROCATER RELIES UPON DELIVERERS TO PACKAGE, TRANSPORT AND DELIVER FOOD SAFELY AND IN ADHERENCE TO FOOD SAFETY CODES. IN ADDITION, ZEROCATER DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE THROUGH THE PLATFORM IS ACCURATE, COMPLETE, RELIABLE, CURRENT OR ERROR-FREE, INCLUDING WITHOUT LIMITATION MENUS, NUTRITIONAL, CALORIC, AND ALLERGEN INFORMATION, PHOTOS, FOOD QUALITY OR DESCRIPTIONS, PRICING, HOURS OF OPERATION, DELIVERY AVAILABILITY OR DELIVERY AREAS, OR REVIEWS. ALL CONTENT IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY. YOU AGREE THAT THE ENTIRE RISK ARISING OUT OF YOUR USE OF THE PLATFORM, INFORMATION PROVIDED ON THE PLATFORM, AND ANY SERVICE OR PRODUCT REQUESTED THROUGH THE PLATFORM, INCLUDING FOOD PRODUCT AND DELIVERY SERVICES, REMAINS SOLELY WITH YOU, TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW.

YOU ASSUME ALL RISK ARISING FROM YOUR USE OF THE SERVICE AND ANY PRODUCTS OR SERVICES ORDERED THROUGH THE SERVICE.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL ZEROCATER OR ITS AFFILIATES, OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS (COLLECTIVELY, THE “ZEROCATER ENTITIES”) BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES), ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICE OR ANY PRODUCTS OR SERVICES OBTAINED THROUGH THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, EVEN IF THE ZEROCATER ENTITIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF THE ZEROCATER ENTITIES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICE WILL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNTS YOU PAID TO ZEROCATER FOR ORDERS PLACED THROUGH THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED U.S. DOLLARS (US$100).

THE LIMITATIONS IN THIS SECTION 15 ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN YOU AND ZEROCATER.

16. Indemnity

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless the Zerocater Entities from and against any claims, disputes, demands, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: your access to or use of the Service or any Orders; your violation of these Terms or any applicable law; your User Content; or any dispute between you and any Vendor, Delivery Provider, or other third party. Zerocater may, at its own expense, assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with us in asserting any available defenses.

17. Third-Party Services and Links

The Service may provide: information and content from third parties (including Vendors); links to third-party websites or resources; and access to products and services provided by third parties. Zerocater is not responsible for and does not endorse any third-party websites, products, services, or information. Your dealings with third parties are solely between you and the third party and are subject to their terms and policies.

18. Modification and Termination

18.1 Modification of the Service. We may modify, suspend, or discontinue all or part of the Service at any time, with or without notice, and without liability to you, except as expressly set forth in a MSA or as required by law.

18.2 Termination by You. You may terminate your account at any time by contacting support@zerocater.com. Termination will not relieve you of any obligations to pay any amounts due for Orders or services provided prior to termination.

18.3 Termination by Zerocater. We may suspend or terminate your access to the Service (in whole or in part) at any time, with or without notice, if we believe: you have violated these Terms; you present a risk of fraud or misuse; or it is necessary to protect Zerocater, our users, Vendors, or the public.

18.4 Effect of Termination. Upon termination, your right to use the Service will immediately cease. Sections that by their nature should survive (including Sections 2, 5, 7, and 9–22) will continue to apply.

19. Digital Millennium Copyright Act (DMCA)

If you believe that material on the Service infringes your copyright, please send a notice to our designated agent including the information required by 17 U.S.C. §512(c)(3):

Zerocater, Inc.
ATTN: Legal Department (Copyright Notification)
44 Montgomery Street – 3rd Floor
San Francisco, CA 94104
Email: support@zerocater.com

We may remove or disable access to alleged infringing material and may terminate repeat infringers, as appropriate.

20. Dispute Resolution, Arbitration, and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

20.1 Informal Resolution. Before commencing arbitration or other legal action, you agree to first contact Zerocater at support@zerocater.com and provide a brief written description of the dispute and your contact information. You and Zerocater will use good faith efforts to resolve the dispute informally within thirty (30) days after our receipt of your notice.

20.2 Agreement to Arbitrate. Except as provided in Section 20.4 (Exceptions), you and Zerocater agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Service (collectively, “Disputes”) will be resolved exclusively by binding arbitration, rather than in court.

20.3 Arbitration Procedures. Arbitration will be conducted by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules and, where applicable, its Supplementary Procedures for Consumer-Related Disputes, as modified by this Section 20. The Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement. The arbitration will be conducted by a single arbitrator. Arbitration hearings will take place in San Francisco County, California, unless you and Zerocater agree otherwise. For Disputes involving claims of US$10,000 or less, you may choose whether the arbitration will be conducted: solely on the basis of documents submitted to the arbitrator; through a non-appearance telephone hearing; or by an in-person hearing as established by the AAA Rules. The arbitrator will have the authority to grant any relief that would be available in court, consistent with this Agreement, and the award will be final and binding on the parties.

20.4 Exceptions. This arbitration agreement does not require arbitration of: individual claims brought in small claims court (if permitted by that court’s rules); or actions seeking injunctive or other equitable relief to protect a party’s intellectual property rights or to prevent unauthorized access to or use of the Service.

20.5 Class Action Waiver. YOU AND ZEROCATER AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. Unless both you and Zerocater agree otherwise, the arbitrator may not consolidate the claims of more than one person and may not preside over any form of a representative or class proceeding.

20.6 Opt-Out. You may opt out of this agreement to arbitrate within thirty (30) days of first accepting these Terms by sending a written notice to: Zerocater, Inc., 44 Montgomery Street – 3rd Floor, San Francisco, CA 94104, Attn: Legal Department – Arbitration Opt-Out. Your notice must include your name, contact information, and a clear statement that you wish to opt out of arbitration. If you opt out, you will retain the right to bring Disputes in court, and Zerocater will not be bound by this arbitration agreement.

20.7 Severability. If any portion of this Section 20 is found to be unenforceable, that portion will be severed, and the remainder will remain in full force and effect, except that if the Class Action Waiver in Section 20.5 is found to be unenforceable, this entire Section 20 will be null and void.

21. Governing Law

These Terms and any Disputes arising out of or related to them are governed by the laws of the State of California, without regard to its conflict of laws principles, and by applicable federal law, including the Federal Arbitration Act. Subject to the arbitration agreement in Section 20, you and Zerocater agree to submit to the exclusive jurisdiction of the state and federal courts located in San Francisco County, California for any Disputes that are not subject to arbitration.

22. General Terms

22.1 Entire Agreement. These Terms, together with our Privacy Policy and any applicable MSA or Additional Terms, constitute the entire agreement between you and Zerocater regarding the Service and supersede all prior or contemporaneous agreements on that subject.

22.2 Assignment. You may not assign or transfer these Terms, by operation of law or otherwise, without Zerocater’s prior written consent. Zerocater may freely assign or transfer these Terms without restriction.

22.3 Force Majeure. Zerocater will not be liable for any failure or delay in performance due to events beyond its reasonable control, including acts of God, labor disputes, internet failures, governmental actions, or other similar events.

22.4 No Waiver. Zerocater’s failure to enforce any provision of these Terms is not a waiver of its right to do so later. A waiver must be in writing to be effective.

22.5 Severability. If any provision of these Terms is held invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.

22.6 Third-Party Beneficiaries. Except as expressly provided in these Terms, there are no third-party beneficiaries.

22.7 Notices. We may provide notices to you by email, through the Service, or by posting on our website. Notices to Zerocater must be sent to the address in Section 24.

23. AI-Generated Menu and Event Planning Features

23.1 Description. Zerocater may offer features that use artificial intelligence (“AI Features”) to generate custom catering menus, schedule catering staff, coordinate equipment, or assist in planning catered events. These AI Features are provided for convenience only and are not a substitute for professional judgment, food safety review, or operational planning by you or your vendors.

23.2 Accuracy and Limitations. AI-generated outputs may be incomplete, inaccurate, outdated, or otherwise unreliable. Zerocater does not guarantee the accuracy, safety, suitability, or appropriateness of any AI-generated menu, staff schedule, equipment recommendation, or event plan. You acknowledge that you rely on such outputs at your own discretion and risk.

23.3 No Food Safety or Regulatory Compliance Guarantee. AI Features do not assess compliance with food safety laws, dietary restrictions, allergen requirements, health regulations, or labor laws. You are solely responsible for reviewing and confirming that any AI-generated recommendations comply with all applicable laws and are appropriate for your event.

23.4 No Warranty. AI Features are provided “AS IS” and “AS AVAILABLE,” without warranty of any kind, and are subject to the disclaimers and limitations of liability in these Terms. Zerocater expressly disclaims any responsibility for errors, omissions, or outcomes resulting from use of AI Features.

23.5 Staffing and Equipment Scheduling. Any AI-generated staff or equipment schedules are estimates only. Zerocater does not control the availability, performance, or conduct of any third-party staff, vendors, contractors, or equipment providers. You acknowledge that all staffing, equipment procurement, and onsite operations remain your responsibility.

23.6 Intellectual Property. Zerocater may use your inputs, event details, preferences, or other non-personal data to generate outputs via AI Features and to improve our models, in accordance with our Privacy Policy. AI-generated outputs may not be unique and may be similar to results provided to other users.

23.7 Prohibited Inputs. You agree not to input confidential, sensitive, or proprietary information into AI Features unless you have the legal right to do so. Zerocater is not responsible for reviewing or validating your inputs.

23.8 Human Oversight Required. You agree to independently review all AI-generated recommendations and ensure that they meet your operational, safety, budgetary, and regulatory requirements before implementing them.

24. Contact Information

The Service is offered by:
Zerocater, Inc.
44 Montgomery Street – 3rd Floor
San Francisco, CA 94104

You may contact us by mail at the address above or by email at support@zerocater.com.